Terms of service

Welcome to CHATO MATCHA

Last updated October 19, 2026. CHATO MATCHA is a Laos-based matcha brand in Pakse. These terms apply when you browse our website or place an order. Using the store means accepting these terms, subject to your mandatory legal rights.

Products and orders

We aim for accurate descriptions and photos; product appearance or packaging may vary slightly. Read product labels and storage guidance. Availability and prices may change before checkout. Prices, shipping costs and any applicable charges are shown at checkout. Your order is subject to payment verification and stock availability. If we cannot fulfill a paid order, we will contact you about a suitable alternative or refund.

Delivery and returns

Available delivery services, rates and estimates appear at checkout. See the Shipping policy and Refund policy. Please provide correct contact and shipping details.

Content and appropriate use

CHATO MATCHA brand imagery, text, design, and marks belong to their respective rights holders and may not be commercially copied without permission. Do not misuse the store or interfere with its security. Other services, such as payment providers, may have separate terms.

Privacy and legal rights

See our Privacy policy for how personal information is handled. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded. Applicable law governs disputes, subject to mandatory consumer protections. Terms may be updated on this site; orders normally remain subject to the terms in effect at purchase.

Contact: Chatomatcha.official@gmail.com.